Our story began in Madagascar in 2012, where SmartOne emerged as a family-driven endeavor. Over the years, our roots have grown stronger, and our reach has expanded. Now headquartered in Montreal, Canada, we’ve transformed into a global company with a local heart.
Our Culture and Values
At SmartOne, people, learning, and fun are at the core of our culture. We cherish diversity as it fuels innovation. We see every challenge as an opportunity to learn and grow. By not taking ourselves too seriously, we make the impossible possible. We believe in a future where technology is ethically woven into the fabric of society.
DATA & AI for Good
In an AI landscape often marred by bias and ethical concerns, SmartOne stands as a beacon of social responsibility. We put humans-in-the-loop at the heart of AI. Our commitment to data quality, security, and ethical practices drives us to make a positive impact. We are here to build a future where AI empowers everyone and leaves no one behind.
Social Impact and Responsibility
At SmartOne, we care deeply about Madagascar’s development. We also believe that businesses can have a major impact on the local community and economy. This is especially true in Madagascar, where almost 80% of the population lives under the poverty line and only one in three children completes their primary education.
Why Choose SmartOne?
We are more than just a data labeling company. We are a force for good, committed to reshaping the world of AI with a human touch. Here’s why you should partner with us:
- We put people first. Because people make AI smarter and will always be at the center of what we do.
- We are perpetual learners. Every challenge is an opportunity to grow, to improve, and to make a difference.
- We believe in having fun. Not taking ourselves too seriously makes the impossible possible and the journey enjoyable.
- We unify cultures. Our roots in Madagascar, a melting pot of cultures, give us a unique perspective that enriches our approach.
- We are socially responsible. Ethical AI and integrity are at the core of our business, ensuring we do good for communities.
- We are cost-effective. We transform raw data into a plug-and-play dataset, optimizing costs, and respecting your time constraints.
Transparent Pricing and Processes
We stand behind our transparent pricing and processes. We offer:
- Free Project Cost Estimates
- Free Proof of Concept (POC) with 20 Free Hours of Annotations
- 95% Data Conformity Guarantee with Free Re-Annotations
Security and Compliance
The security and protection of your data are our key priorities:
- SmartOne has been SOC2 Type 1 certified since March 2020 and is in the process of obtaining the SOC2 type 2 certification for Jan 2024.
- We follow ISO 27001 and ISO 2859-1 processes and are awaiting certification at the end of Q1 2024.
- Compliant with GDPR, we have adapted our processes and procedures to meet the requirements of the new regulation.
- Before launching a new project, SmartOne systematically carries out an initial analysis to determine the risks that may be generated. If the processing involves significant risks to privacy, we will proceed, in close collaboration with the client, to implement technical and/or organizational measures to reduce the risk to an acceptable level.
A transparent and continuous communication will be established with the customer during the implementation of these actions, which will have the possibility to realize reviews of the respect of these commitments.