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SmartOne Divests CRM Business Unit in Strategic Move

SmartOne Divests CRM Business Unit in Strategic Move


Montreal, Canada — SmartOne, a global leader in AI data labeling, announced today the strategic sale of its Customer Relationship Management (CRM) business unit, located in Madagascar, to Foundever, a renowned industry leader with a workforce exceeding 170,000 professionals across 46 countries.

This transaction marks a significant milestone in SmartOne’s strategy, as the company sharpens its focus exclusively on the AI and data sectors. This strategic move empowers SmartOne to accelerate its growth and concentrate on its core competencies while freeing up resources to meet the increasing demand for its AI and data services in North America, Europe, and the Middle East.

Shahysta Hassim, CEO of SmartOne, stated, “The sale of our CRM business unit is a major step forward in SmartOne’s strategic growth plan. This divestiture enables us to fortify our core expertise in artificial intelligence and data labeling services by reallocating all our skilled resources to meet the growing demands of our customers.”

Hassim further commented, “We’re especially proud that Foundever recognized the value we built in our CRM business unit. We believe that their future work in Madagascar will create more job opportunities and enhance the island’s global prominence.”

About SmartOne

SmartOne, a global leader in high-value data labeling, empowers organizations worldwide, from startups to industry giants, research institutes to higher education establishments. Since 2012, we’ve meticulously annotated over 1.5 billion data points, including text, images, videos, audios, and more. We proudly assist the world’s top AI teams in fine-tuning their data requirements to enhance their computer vision, natural language models, chatbots and more. Our people-first approach ensures exceptional annotations rapidly with transparency, accuracy, and data privacy at its core. Headquartered in Montreal, Canada, we provide scalable solutions across North America, Europe and the Middle East.

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