Pattern Pattern

Hiring: Key Account Manager

Sales | North America

Are you ready to join one of Canada’s fastest growing companies disrupting the $100B AI space?

Job Description: We’re looking for a motivated Key Account Manager to join our Sales team, supporting our growth in North America. Key account Managers serve as the primary contact for strategically important large customer accounts, representing the entire range of SmartOne services. They have expertise in the customers’ industry, the customers’ business goals and coordinate the SmartOne’s resources to ensure the customers’ needs and expectations are met.

Who We Are: SmartOne, a global leader in high-value data labeling, empowers organizations worldwide, from startups to industry giants, research institutes to higher education establishments. Since 2012, we’ve meticulously annotated over 1.5 billion data points, including text, images, videos, audios, and more. We proudly assist the world’s top AI teams in fine-tuning their data requirements to enhance their computer vision, natural language models, chatbots and more. Our people-first approach ensures exceptional annotations rapidly with transparency, accuracy, and data privacy at its core. Headquartered in Montreal, Canada, we provide scalable solutions across North America, Europe and the Middle East.

Level: Entry / Junior

Reports to: VP of Sales

Location: Can be remote in North America (HQ in Montreal, Canada)

Your key responsibilities will be:

  • Establish productive working relationships with key personnel in assigned customer accounts.
  • Design sales strategies in line with SmartOne's ambitions.
  • Hunt new opportunities within assigned accounts to feed the sales pipeline.
  • Execute the partnership and sales strategies for SmartOne products with existing customers.
  • Proactively leads a joint cross-company strategic account planning process to develop mutual performance goals, financial targets and milestones.
  • Monitor client projects. Ensure that clients receive all deliverables on time and at the required quality level. Develop proactive strategies to detect any customer dissatisfaction and propose corrective actions.

What is Appreciated

  • Ability to develop compelling value propositions based on customer needs
  • Strong leadership skills to develop and/or persuade others
  • Initiative taker with the ability to work autonomously
  • Enthusiastic, adaptable, honest, and hardworking
  • Strategic and project management approach
  • Strong passion for customer satisfaction
  • Strong business development skills
  • Unquestionable ethics
  • Results oriented

What is Required

  • 3+ years of B2B business development, consulting, or technology sales experience.
  • Languages: English and French (Bonus).

What We Offer

  • Fast recruitment and onboarding process.
  • Competitive salary, benefits, and paid leaves.
  • Multicultural, dynamic, and inclusive corporate culture.

Ready to Apply?

Send your CV and cover letter to Ensure the subject line of your email contains “Key Account Manager” and please include your salary expectations in your cover letter.

Submit your resume today!

If you are selected for an interview, you will be contacted within a week or two to confirm a date and time.

Thanks for dropping by and good luck!